Claims & Maintenance of Scooters

Did you find a malfunction or defect on a product you bought? Please don’t send the item back to us immediately. Read our claim guide below and contact us instead, as most cases can be closed before items need to be sent back and forth.

According to the Danish Act of Sale of Goods, you have a right of complaint of 24 months on all products. Check out our Guide for more information on how to claim an item purchased with SkatePro.

Scooter Maintenance

A scooter is assembled of different metal parts that are bolted, screwed and welded together or connected by greased bearings and headsets. This means, that a scooter is a sensitive mechanical device. All parts require maintenance, just like an ordinary bicycle. All bolts, nuts and the headset have to be tightened prior to use. Every time. Refer to your product manual for details. The lifetime of a scooter will be significantly shorter when you keep your scooter outside or in humid surroundings, doing tricks and not maintaining it.

Remember all scooters can break, the lifespan of a scooter is 100% determined by the usage and maintenance of the product.

If you need further information, feel free to contact us or read the following articles:

• Claim on wheels for scooters
• Claim on decks for scooters
• Stunt scooters explained